Privacy Policy

HappyOps GmbH, Siegesstraße 24, 80802 Munich, Germany, (hereinafter “we”) as operator of the website https://www.happyops.com/ (hereinafter “website”) is responsible for the processing of personal data of visitors to the website (hereinafter “you”) within the meaning of the data protection laws, in particular the Data Protection Regulation (“GDPR”) and the German Federal Data Protection Act (“BDSG”).

With this privacy policy, we inform you which personal data we process when you use our website and therefore ask you to read the following carefully.

Personal data in the sense of this privacy policy is all information that relates to an identified or identifiable person. This includes, in particular, your name, e-mail address and, if applicable, your address and telephone number as well as your IP address and online identifiers.

Personal data also includes information about your use of our website. In this context, we or our hosting provider collect the following personal data:

• Your IP address,
• your internet service provider,
• date and time of the request,
• content of the request,
• access status/HTTP status code,
• scope of the data transfer,
• browser, operating system and its interface, language and version of browser software,
• as well as other connection data and sources that you retrieve.

This is usually done through the use of log files and cookies. You can find more information on cookies under point 2.

We use this data to protect our legitimate interests,

• to display the website on your computer,
• to ensure the functionality of the website,
• to optimise our website,
• to ensure the security of our information technology systems.

Access to this data is in accordance with § 25 para. 2 no. 1 TTDSG. The legal basis for the data processing is Art. 6 para. 1 lit. f GDPR.

1.1 General information regarding cookies

We collect information about your use of our website through the use of cookies. A cookie usually contains the name of the website from which the cookie data is sent, information about the age of the cookie and an alphanumeric identifier (cookie ID). Cookies enable our systems to recognise your terminal device and to make any preferences immediately available. As soon as you access the website, a cookie is stored on your terminal device.

On our website, we use cookies that are absolutely necessary so that we can provide you with the website (hereinafter “necessary cookies”). We set Necessary Cookies when you access the Website. The following Necessary Cookies are currently used on the website:

Name: wp-wpml_current_language

Purpose: WordPress Multi Language for Ger–
man and English

Duration: Unlimited

We use cookies that are absolutely necessary for the operation of the website in order to protect our legitimate interest in displaying the website on your terminal device and to save your cookie settings. The provision of the website or certain functions of the website would not be possible without the use of the necessary cookies. Access to this data is in accordance with § 25 para. 2 no. 2 TTDSG. The legal basis for the processing of the data collected with the help of necessary cookies is Art. 6 para. 1 lit. f GDPR.

In addition, we use cookies that are not absolutely necessary for the provision of the website (hereinafter “consent cookies”). However, we only use consent cookies if and insofar as you have given your prior consent for this via the cookie banner. The cookie banner is displayed the first time you visit the website or when the period of your consent has expired. In the cookie banner you can give your consent separately for each consent cookie. However, if you do not give your consent for the use of all or individual consent cookies, we cannot guarantee that you will be able to use all the offers of the website without restriction or at all. You can revoke your consent to the use of consent cookies in whole or in part at any time by changing your cookie settings under the following link: Cookie Settings.

Access to the data collected with consent cookies is in accordance with § 25 para. 1 TTDSG. The legal basis for the use of the data obtained with the help of the consent cookies is Art. 6 para. 1 lit. a GDPR.

On the website, we offer you the opportunity to register for our newsletter so that we can send you information and news about us and our services at regular intervals by e-mail.

The newsletter will only be sent if you give us your consent to do so. You give your consent in two steps: First, you confirm that you would like to activate the newsletter by entering your e-mail address, ticking the box and then confirming that you would like to receive the newsletter. We will then send you an activation e-mail in which you click on a link to activate your e-mail address for receiving the newsletter. Only then will the newsletter be sent to your e-mail address.

The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time. To do so, click on the “unsubscribe” link included at the end of each newsletter email.

On our website, we offer you the possibility to contact us via a contact form and to send us questions, suggestions or comments as well as to request information about our services.

If you use the contact form, your name, your business e-mail address and your company will be transmitted to us as mandatory data.

In addition, you can voluntarily provide further information about your request. We use this data exclusively to answer your enquiry and to send you information and advertising material if you have requested such. We use the voluntary information to address you personally.

We process your data to protect our legitimate interest in offering you modern and convenient ways to contact us. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR.

We use Google Analytics including the Universal Analytics features as well as the User ID feature a web analytics service provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Analytics uses cookies, which are text files placed on your device, to help analyse how users use the website. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on the service, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of us, Google will use this information for the purpose of evaluating your use of the services, compiling reports on activity and providing other services relating to activity and internet usage to us. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Universal Analytics also allows us to analyse the activities on the website across devices (e.g. access via laptop and later via tablet). This is made possible by the pseudonymous assignment of an ID to a user. Such an assignment takes place, for example, when you register for a user account with us or log in to your user account. However, no personal data is forwarded to Google. Even if additional functions are added to Google Analytics with Universal Analytics, this does not mean that a restriction of data protection measures such as IP masking or the browser add-on is associated with this. The use of the user ID function enables us to analyse interactions with you and other users on a person-specific basis. For this purpose, we provide the user accounts with an identifier that can only be assigned to the respective user account (“User ID”). The User ID function processes users’ personal data in order to optimise the website and to adapt them to users’ needs.

We would like to point out that the code “gat._anonymizeIp();” has already been added to Google Analytics on the website in order to ensure that IP addresses are only recorded anonymously (so-called IP masking).

We also use Google Analytics to analyse data from ads and the Double-Click-Cookie for statistical purposes.

Further information on data protection at Google can be found at https://policies.google.com/privacy?hl=de

However, we only use Google Analytics, the functions of Universal Analytics and the User ID function if and insofar as you have given your prior consent for this via the cookie banner. The legal basis for this is Art. 6 Para. 1 lit. a) GDPR. The access to the information takes place in accordance with § 25 para. 1 p. 1 TTDSG.

If you wish to prevent the use of Google Analytics, the functions of Universal Analytics and the User ID function after granting the corresponding consent, you have the option of revoking your consent. You can revoke your consent at any time via the cookie settings on the website. However, we draw your attention to the fact that we cannot guarantee that you will be able to use all the functions of the website without restriction or at all if you do not give or revoke your consent to the use of Google Analytics.

We use the online marketing tool Google Ads from Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (hereinafter “Google”).

Google Ads enables us to draw your attention to the website offered by us by means of advertisements. If you access the website via a Google ad, Google Ads sets a cookie on your end device.

Google delivers the advertising material via so-called “ad servers” and we use so-called ad server cookies, which are used to measure success. This provides us with information on the success of individual marketing measures. We do not use the ad server cookies to identify you. They are only stored as analysis values.

In addition, Google is able to recognise your browser through cookies set by Google. Through the use of Google Ads, Google receives the information that you have called up a part of our website or viewed an advertisement from us. If you are registered with Google, Google can assign your visit to our website to your account. If you do not have a Google account, Google can still recognise and store your IP address.

By using Google Ads, your browser establishes a connection with the Google servers. We ourself do not collect any personal data from you with the marketing measures, but only grant Google the opportunity to collect data. We then only receive statistical evaluations of which ads were clicked on; no other data is made available. We cannot identify users on the basis of the evaluations transmitted by Google.

Further information on data protection at Google can be found at https://policies.google.com/privacy?hl=de.

We only use Google Ads if and insofar as you have previously given your consent to this via the cookie banner. The legal basis for this is Art. 6 para. 1 lit. a) GDPR. Access to the information takes place in accordance with § 25 para. 1 s. 1 TTDSG.

If you want to stop the use of Google Ads after giving your consent, you have the option to revoke your consent. You can revoke your consent at any time via the cookie settings on the website However, we draw your attention to the fact that we cannot guarantee that you will be able to use all the functions of the website without restriction or at all if you do not give or revoke your consent to the use of Google Ads.

We use LinkedIn Ads for our marketing initiatives, provided by LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA (“LinkedIn”).

Whenever you visit our website, your browser establishes a direct connection with the LinkedIn servers. LinkedIn is based in the USA and the data processed by it is transferred to servers in the USA. Through this, LinkedIn is informed that you have visited our website from your IP address. If you click on a LinkedIn ad, LinkedIn can associate this information with your user account. We use LinkedIn Ads for marketing and optimization purposes, especially to place relevant and interesting ads, improve reporting on campaign performance and to avoid showing you the same ads multiple times.

For more information on LinkedIn’s privacy policy and the LinkedIn Insight tag, please visit: https://www.linkedin.com/legal/privacy-policy.

We only use LinkedIn Ads if and insofar as you have previously given your consent to this via the cookie banner. The legal basis for this is Art. 6 para. 1 lit. a) GDPR. Access to the information takes place in accordance with § 25 para. 1 s. 1 TTDSG.

If you want to stop the use of LinkedIn Ads after giving your consent, you have the option to revoke your consent. You can revoke your consent at any time via the cookie settings on the website. However, we draw your attention to the fact that we cannot guarantee that you will be able to use all the functions of the website without restriction or at all if you do not give or revoke your consent to the use of LinkedIn Ads.

We do not pass on your personal data to third parties unless you have consented to the passing on of data or the operator is entitled or obliged to pass on data due to legal provisions and/or official or court orders.

We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. These are adapted according to the current state of the art. In particular, all of our content is transmitted in encrypted form.

We store your data for as long as we are entitled to do so. If you have exercised your right to object, or if the legal basis subsequently ceases to apply for another reason, in particular because the purpose for which the data was collected has been achieved, we will delete the data immediately, unless we are obliged to retain the data due to a legal obligation to retain it.

Our website may contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites, the operators of the linked website are responsible for the processing of your personal data on these websites. Please make sure you are aware of the applicable data protection conditions before submitting personal data to these websites.

You can access your personal data free of charge at any time and request information on its origin, recipients or categories of recipients to whom this data is passed on and the purpose of its storage and, if necessary, its correction and/or erasure and/or restriction of its processing. You also have the right to data portability.

You also have the right to object to the processing of your data at any time, provided that the processing is carried out to protect our legitimate interests. In this case, your data will only be processed if we can demonstrate compelling legitimate grounds for the processing that outweigh your interest in the exclusion of the processing or if the processing serves to assert, exercise or defend our claims.

If you have provided us with personal data, we will send it to you on request in machine-readable form for use by other providers.

If you have any questions, comments or requests regarding our collection, processing and use of your personal data or to exercise your rights as set out above, please contact us by email at info@happyops.com or by letter at our business address.

If you are concerned that the processing of your data violates data protection laws, you have the right to complain to us about this using the contact details provided. You also have the right of appeal to the competent data protection supervisory authority:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA),

Postfach 1349

91504 Ansbach

Status: October 2023